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Brian Tobar
reviewed 14 days ago
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I recently purchased my new Q3 from Audi Lynbrook, and I couldn’t be happier with the entire experience. From the moment I walked in, I was greeted with a friendly smile and zero pressure. Wilson was incredibly knowledgeable, and transparent throughout the entire process. He took the time to understand what I was looking for, offered helpful suggestions without being pushy, and answered all of my questions with confidence and clarity. What really stood out was how he genuinely they seemed to care about helping me find the right car—not just making a sale. When it came time to talk numbers, the finance team was straightforward and professional. Asia clearly explained all the options and made the paperwork process surprisingly quick and painless. In the end, I drove off the lot in a car I love, feeling great about the deal I got and the way I was treated. I highly recommend Audi Lynbrook to anyone looking for a hassle-free and positive car-buying experience. Shout out Wilson and Asia!
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Laurel Rositano
reviewed 32 days ago
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I picked up my Q5 a few days ago and I love it . This is my 4th Audi from This dealership. I’m an Audi girl. I worked with Terrell who was terrific. He was patient and helpful from start to finish making sure everything was perfect! Great personality and communication. This dealer is not my favorite.. they are a bit unorganized but I’d use Terrell again!
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Angelica Calabro
reviewed 38 days ago
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Just bought my 3rd Q5 from Lynbrook, here we are 10+ years later, and I couldn’t be happier with the consistently amazing service and friendships I’ve made throughout the years. I want to shout out Coldit for always going the extra mile from pre-purchase, walking me through the process and my options, and now with my car, making sure I am always set and understand everything. I’d also like to thank Falysha for breaking the financials and packages available, making sure I fully understood everything and helping me to choose the best options to care for my Audi with my lifestyle. Props to the Lynbrook dealership for always making me feel like family thanks to the leadership of GM Saheed ❤️
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Courtney K Williams
reviewed 98 days ago
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I had an incredible experience with Coldit Thompson at Audi Lynbrook. He is a true professional who went above and beyond—not only introducing me to my dream car but also taking the time to educate me about its performance, features, and functions. My initial visit was simply to service my current Audi 21 Q8, but Coldit's knowledge, patience, and dedication made the entire process smooth and effortless. He ensured I had a full understanding every step of the way I'm now in my new SQ 8. Audi is lucky to have such a professional on their team. Highly recommend working with him!
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Brandon Teitelbaum
reviewed 99 days ago
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I recently leased a new SQ5 from Audi Lynbrook and worked with Terrell, who was genuinely great throughout the process. He listened carefully to everything I was looking for and helped close the deal expeditiously — no unnecessary back and forth. I turned in my previous lease and drove off with a beautiful new SQ5. What really stood out was Terrell’s professionalism and personality — he was kind, respectful, and easy to talk to, without the arrogance you sometimes get from other salespeople. He even remembered a small joke I made earlier, which made the whole experience feel more personal. That said, there was a hiccup on pickup day. I was told I had 48 hours to pick up the new vehicle, so I arrived at the dealership on Monday at 11am. Unfortunately, the car wasn’t ready until 2pm due to it being delayed at the detail shop. It seems like there’s no clear procedure in place for coordinating vehicle pickups, which caused unnecessary waiting and frustration. A more organized process would go a long way in improving the experience. Still, Terrell made up for it with a thoughtful gesture: once the car was finally ready, he had the bow on top just like I requested. It may seem small, but it made the moment feel special and wrapped up the day on a good note. Overall, Terrell was fantastic, and I’m really happy with my new SQ5. Just hoping Audi Lynbrook can tighten up the logistics for future customers.