I recently had an exceptional experience at Audi Lynbrook, thanks to Ray and Jason. They provided outstanding assistance with trading in our Q7 and demonstrated remarkable patience in going over every detail of the new vehicle, despite us being current Audi customers. Their dedication to customer service truly went above and beyond our expectations. They even surprised us with a bow on our new vehicle.🥰🥰🥰I highly recommend visiting them for anyone in the market for an Audi. You won't be disappointed!

Brought my RSQ8 in for its first service today. It went very smoothly. Krystal in the service department assisted me. She was very sweet and knowledgeable. They completed the entire service in under 2 hours and I was on my way. Great dealership! Great service! Thank you, Scott C.

Working with Sara Navarro was an exceptional experience from start to finish. I was greeted with professionalism, genuine care, and an impressive knowledge of the vehicles. What stood out the most was the patience and transparency. every question I had was answered clearly, without pressure or rushed decisions. She took the time to understand my needs, walked me through all the options, and made sure I felt confident and comfortable with my choice. The process was smooth, stress-free, and tailored to me as a customer, which is rare in this industry. I left not only with a great car, but also with the peace of mind that I had made the right decision with the right person guiding me. If you’re looking for someone who truly prioritizes your satisfaction and makes the car-buying process enjoyable, I couldn’t recommend Sara enough.

Just bought my 3rd Q5 from Lynbrook, here we are 10+ years later, and I couldn’t be happier with the consistently amazing service and friendships I’ve made throughout the years. I want to shout out Coldit for always going the extra mile from pre-purchase, walking me through the process and my options, and now with my car, making sure I am always set and understand everything. I’d also like to thank Falysha for breaking the financials and packages available, making sure I fully understood everything and helping me to choose the best options to care for my Audi with my lifestyle. Props to the Lynbrook dealership for always making me feel like family thanks to the leadership of GM Saheed ❤️

I recently leased a new SQ5 from Audi Lynbrook and worked with Terrell, who was genuinely great throughout the process. He listened carefully to everything I was looking for and helped close the deal expeditiously — no unnecessary back and forth. I turned in my previous lease and drove off with a beautiful new SQ5. What really stood out was Terrell’s professionalism and personality — he was kind, respectful, and easy to talk to, without the arrogance you sometimes get from other salespeople. He even remembered a small joke I made earlier, which made the whole experience feel more personal. That said, there was a hiccup on pickup day. I was told I had 48 hours to pick up the new vehicle, so I arrived at the dealership on Monday at 11am. Unfortunately, the car wasn’t ready until 2pm due to it being delayed at the detail shop. It seems like there’s no clear procedure in place for coordinating vehicle pickups, which caused unnecessary waiting and frustration. A more organized process would go a long way in improving the experience. Still, Terrell made up for it with a thoughtful gesture: once the car was finally ready, he had the bow on top just like I requested. It may seem small, but it made the moment feel special and wrapped up the day on a good note. Overall, Terrell was fantastic, and I’m really happy with my new SQ5. Just hoping Audi Lynbrook can tighten up the logistics for future customers.